Melloway Signature 3 Seater Sofa

The Melloway Signature 3 Seater Sofa is a perfect blend of modern elegance and everyday comfort, crafted to elevate your living space.

Use Tablecloths or Mats: Always use a tablecloth, runner, or thick mat on your furniture to protect the surface from scratches, spills, and heat marks.

Protect from Heat & Cold: Avoid placing hot pans, tawas, or baking dishes directly on the wooden surface. Always use coasters or heat-resistant pads to prevent damage.

Avoid Direct Sunlight: Prolonged exposure to direct sunlight can cause fading and discoloration. Place your furniture away from windows or use curtains to protect it.

Prevent Scratches: Do not drag or slide items like plates or décor across the tabletop. Always lift them to avoid minor scratches or surface marks.

Keep Away from Heat Sources: Avoid placing burning candles, irons, or other hot objects directly on furniture. Use candle holders or trays to prevent wax or heat damage.

Regular Cleaning: Gently wipe your furniture with a soft, slightly damp cloth to remove dust. Avoid harsh or rough rags that can scratch the surface.

Handle Spills Properly: In case of spills, blot gently instead of wiping, as wiping can spread the liquid and affect the wood’s finish.

Protect from Moisture: Keep your furniture away from damp walls or humid areas. If moisture appears, wipe it off immediately with a dry, lint-free cloth.

By following these wood furniture care tips, you can preserve the natural charm, shine, and strength of your Craftkala furniture for generations.

Understanding Your Craftkala Furniture

At Craftkala, we take pride in offering premium handcrafted solid wood furniture that beautifully blends timeless craftsmanship with modern design.

Please note:

• Any accessories shown in product images are for representation purposes only and are not included with the actual product.

• Each Craftkala piece is handcrafted by skilled artisans, often featuring hand-painted detailing and intricate craftsmanship passed down through generations.

• Because of this artisanal process, every item is unique — slight variations in color, texture, or finish from the display image are natural and celebrated as part of its individuality.

Placing an Order

Before placing your order, please:

• Verify the dimensions of your entryways, doors, and staircases to ensure smooth and hassle-free delivery.

• Understand that Craftkala cannot accept returns or cancellations if a product does not fit through your entrance at the time of delivery.

Assembly details:

• Some products arrive fully assembled, while others may require minor installation or carpenter assistance.

• This information is clearly mentioned on each product page.

• If assembly assistance is included, our team will schedule a carpenter visit after delivery for your convenience.

Returns & Exchanges

In the unlikely event that you wish to return an item, please ensure that:

• The product is in its original packaging and condition, including all accessories and manuals.

• Proper packaging helps prevent any damage during return transit.

Damages & Missing Parts

Our packaging and delivery process is designed to ensure your furniture reaches you safely and in perfect condition.
However, if your product arrives damaged or defective, please:

1. Inform the delivery personnel immediately.

2. Contact our Customer Support Team at hello@craftkala.com within 24 hours of delivery.

3. Share an unpacking video showing the condition of the product at the time of opening.

   This helps us assess the issue quickly and ensures a smooth resolution.

Once your concern is registered, our team will review the case and provide the most suitable resolution — whether it’s a replacement, repair, or refund, depending on the situation.

If any hardware or assembly parts are missing, please notify us right away so we can send replacements promptly.

Our Commitment

At Craftkala, your satisfaction is our top priority.
We aim to make your furniture shopping experience smooth, transparent, and worry-free.

Product Disclaimer – Craftkala Furniture

At Craftkala, we strive to bring you the finest solid wood and handcrafted furniture, designed to enhance your home with timeless elegance. However, due to the artisanal nature of our products, some natural variations may occur — making each piece unique and beautiful in its own way.

Accessories & Décor: The accessories and decorative items shown in product images are for representation purposes only. They are not included with the furniture unless specifically mentioned in the product description.

Natural Wood Variation: Each piece of solid wood furniture features its own distinct grain patterns and texture. Minor differences in the wood grain or color tone are natural and enhance the furniture’s authenticity.

Artisan Detailing: Products featuring intricate designs, carvings, or hand-painted elements are carefully crafted by skilled artisans. As a result, slight variations between the images and the actual product may occur.

Color & Finish Difference: Due to varying screen settings, lighting conditions, and resolutions, there may be minor differences in fabric color or wood finish between website images and the actual furniture.

Material Composition: The term ‘Primary Material’ refers to the main material used in the manufacturing of the product. However, secondary materials may also be used to enhance structure, durability, and design aesthetics.

Weight Specifications: The weight specifications mentioned on our website are approximate and may vary due to the unique characteristics of each wood piece used in furniture manufacturing. Variations in weight are a natural aspect of products individuality and craftsmanship.

At Craftkala, every product is built with a focus on quality, craftsmanship, and authenticity, ensuring you receive furniture that’s not only stylish but made to last.