Order Processing Time
Orders are typically processed and shipped within 3–5 business days, excluding weekends and holidays. During high-volume periods, dispatch may take longer.Shipping Carriers
We ship using trusted carriers: Delhivery, Shiprocket, Bigship, and XpressBees.Shipping Costs and Free Shipping
We offer free shipping across India on all orders.
Delivery Timeline
Delivery usually takes 10-15 business days depending on the location of the delivery address.
Order Tracking
Customers can track their orders anytime through the customer dashboard by entering their registered mobile number or email ID.
Failed Deliveries and Rescheduling
If delivery fails due to an incorrect address, our customer care team will contact the customer to reschedule the delivery.
Contact Us
For any queries related to shipping or delivery, please reach out to our customer care team at Hello@craftkala.com or call 9810077793.